Returns
At LA MAYA FASHION, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.
1. Return Eligibility
2. How to Return an Item
3. Refunds
4. Exchanges
5. Damaged or Defective Items
6. Contact Us If you have any questions about our returns policy, please contact us at awadhwani95@gmail.com.
1. Return Eligibility
- Items must be returned within 30 days of receipt.
- Items must be unused, unwashed, and in their original condition with all tags attached.
- Certain items, such as custom-made or final sale items, are not eligible for return.
2. How to Return an Item
- Contact our customer service team at awadhwani95@gmail.com to initiate a return.
- Include your order number and reason for return in the email.
- We will provide you with a return shipping label and instructions on how to send your item back.
3. Refunds
- Once we receive your return, we will inspect the item and notify you of the status of your refund.
- If approved, a refund will be processed to your original method of payment within 9-10 days.
- Shipping costs are non-refundable.
4. Exchanges
- If you need to exchange an item for a different size or color, please contact us at [your contact email].
- Exchanges are subject to product availability.
5. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at awadhwani95@gmail.com with a photo of the damage.
- We will arrange for a replacement or refund at no additional cost to you.
6. Contact Us If you have any questions about our returns policy, please contact us at awadhwani95@gmail.com.